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Robert Half International Help Desk Analyst I in WESTMINSTER, Colorado

Description

Robert Half Technology is actively searching for a Help Desk Analyst to assist local and field users at a premier company in the Hi Tech Engineering industry. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Westminster, Colorado area and is a long-term temporary opportunity.

Your responsibilities

  • Independently investigate and implement solutions to technical issues

  • Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

  • Offer IT support for operating systems, productivity software, and a variety of other applications used internally

  • Provide service on technical help tickets submitted via phone, email, and walk-ups

Robert Half offers qualified U.S. temporary professionals and their dependents access to various benefit options through The American Worker, including multiple Medical plans, Dental, Vision, Short-Term Disability, Life, Accidental Death and Dismemberment (AD& D) and Critical Illness & Accident coverage.

Requirements - Experience with IT support ticketing systems

  • Comprehensive knowledge of Apple Macintosh

  • Microsoft Windows experience preferred

  • User administration and bug fixing in a client-server environment

  • Experience installing and configuring operating systems, networked and local printers, and business applications

  • Comprehension of basic networking concepts

  • Excellent problem-solving skills

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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